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The Peninsula Hotels Make Luxury Service History

  • March 5, 2019
  • 2 minute read
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The Forbes Travel Guide (FTG) luxury travel ratings have been the gold standard in the hospitality industry since 1958, recognised among the hospitality industry as being uniquely selective, rigorous and highly-coveted. Anonymous professional inspectors evaluate hotels based on more than 500 objective standards, with an emphasis on exceptional service, to help discerning travellers select the world’s best luxury experiences.

On 20th February 2019, Dubai – FTG unveiled its annual Star Rating list, which revealed that The Peninsula Hotels had achieved Five-Star status across all ten of its properties. The announcement results in The Peninsula Hotels being the first and only hotel brand to achieve the highest possible FTG rating across?every hotel in its portfolio.

“It is the first time in the 61-year history of the ratings that a brand has achieved this. The Peninsula Hotels stood out from what can only be described as an incredible list of prestigious properties this year. It’s a remarkable feat – the epitome of luxury service,” said Filip Boyen, Chief Executive Officer of FTG.

The Peninsula Paris L’Oiseau Blanc Rooftop
The Peninsula Manila Villa Experience
The Peninsula Hong Kong Sun Terrace
The Peninsula Chicago Pool Sun Deck

Speaking of the achievement, Peter Borer, Chief Operating Officer of The Hongkong and Shanghai Hotels, Limited, owner and operator of The Peninsula Hotels, said: “This exceptional result is the culmination of an immense amount of hard work from colleagues across our ten hotels. Our employees dedicate themselves to providing our guests with the best possible standards of luxury service, and to be bestowed with such an exclusive award is testament to this.”

The Peninsula Hotels is no stranger to Five-Star ratings, having all ten properties listed in the FTG in 2018 – nine of which were Five-Star rated, while The Peninsula Manila was bestowed with a Four-Star rating. With all nine hotels retaining their Five-Star status in 2019, and The Peninsula Manila joining them with a Five-Star rating this year, The Peninsula Hotels has made FTG history.

Between 27 February to 31 May 2019, guests can enjoy the best available rate; flexible check-in and check-out; an upgrade to the next available room category (where available); and a dining or spa credit when booking via Peninsula.com, or email reservationgcsc@peninsula.com (terms and conditions apply).

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